Welcome to AirShop Property ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information in the real estate marketplace. This Privacy Policy explains our practices regarding the information we collect when you use our property listing platform, website, and related services.

AirShop Property connects property buyers, sellers, renters, and real estate professionals, providing a comprehensive platform for real estate transactions. By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information

We collect information that identifies you as an individual or relates to an identifiable individual:

• Account Information: Full name, email address, phone number, profile photo
• Contact Details: Physical address, city, state, ZIP code, country
• Professional Information: Real estate license numbers, brokerage information (for agents)
• Financial Information: Payment card details, bank account information (for premium services)
• Communication Data: Messages with other users, inquiry history, customer support communications

Property Information

When listing or searching for properties, we collect:

• Property addresses and location data
• Property specifications (size, bedrooms, bathrooms, amenities)
• Property photos, videos, and virtual tours
• Pricing information, rental rates, sale prices
• Property documents (deeds, inspection reports, floor plans)

Technical Information

Automatically collected technical data:

• IP address, browser type, device information
• Usage patterns, search history, saved properties
• Location data (for property recommendations)
• Cookies and similar tracking technologies

Data Category	Examples	Purpose
Profile Data	Name, email, phone, professional info	Account management, verification
Property Data	Address, photos, specifications	Listing management, search functionality
Transaction Data	Inquiries, messages, viewing history	Service delivery, matchmaking
Technical Data	IP address, device info, location	Security, personalization, analytics

We use the information we collect for the following purposes:

Service Provision

• Create and manage your AirShop Property account
• Facilitate property listings and searches
• Enable communication between buyers, sellers, and agents
• Process payments for premium services
• Schedule property viewings and appointments

Platform Improvement

• Personalize property recommendations based on preferences
• Analyze usage patterns to improve user experience
• Develop new features and services
• Conduct market research and analysis

Communication

• Send service-related announcements and updates
• Provide property alerts and market insights
• Facilitate communication between users
• Send marketing communications (with consent)

Safety and Compliance

• Verify user identities and professional credentials
• Prevent fraud and ensure platform security
• Enforce our Terms of Service and community guidelines
• Comply with legal and regulatory requirements

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Other Users

• Property seekers see seller/agent contact information
• Agents see potential buyer/renter inquiries
• Public profile information in reviews and ratings
• Property information in public listings

Service Providers

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Communication and marketing platforms
• Analytics and customer support services

Professional Partners

• Real estate brokerages and associations
• Mortgage lenders and financial advisors
• Home service providers (with consent)

Legal Requirements

• Comply with legal obligations and court orders
• Protect our rights, property, or safety
• Investigate fraud or security issues

We implement comprehensive security measures to protect your information in the real estate context:

• Encryption: End-to-end encryption for sensitive communications and data
• Access Controls: Role-based access controls and multi-factor authentication
• Secure Storage: Data stored in SOC 2 compliant data centers
• Regular Audits: Security assessments and vulnerability testing
• Employee Training: Privacy and security training for all personnel
• Incident Response: Established procedures for security incident management

Given the sensitive nature of real estate transactions, we employ additional safeguards for financial and property information.

You have the following rights regarding your personal information:

Access and Control

• Request access to your personal information
• Receive a copy of your data in portable format
• Review how we process your information

Correction and Management

• Update or correct inaccurate information
• Request deletion of your personal data
• Withdraw consent for data processing

Preferences and Communication

• Opt-out of marketing communications
• Manage notification preferences in your account
• Control location sharing and tracking

Objection and Restrictions

• Object to certain data processing activities
• Request restriction of processing in specific circumstances
• Lodge complaints with supervisory authorities

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

We use cookies and similar technologies to enhance your real estate search experience:

Types of Cookies

• Essential Cookies: Required for platform functionality and security
• Preference Cookies: Remember your search criteria and settings
• Analytics Cookies: Help us understand user behavior and improve services
• Marketing Cookies: Used for personalized property recommendations

Managing Preferences

You can control cookie preferences through your browser settings or our cookie preference center. Disabling essential cookies may affect platform functionality.

Location Services

We use location data (with permission) to provide relevant property recommendations and market information.

Our platform integrates with various third-party services:

• Mapping Services: Google Maps for property locations
• Payment Processors: For premium services and transactions
• Analytics Providers: Google Analytics for usage insights
• Communication Tools: Email and SMS services
• Professional Services: MLS feeds, real estate databases

These third-party services have their own privacy policies. We encourage you to review them before engaging with these services.

We retain personal information only as long as necessary for legitimate business purposes:

• Active Accounts: Data retained while your account is active
• Property Records: 10 years for legal and historical purposes
• Transaction Records: 7 years for legal and tax compliance
• Marketing Data: Until consent is withdrawn or 2 years of inactivity

Upon account deletion request, we maintain data for 21 days before permanent deletion to allow for recovery if needed.

AirShop Property is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

As a global real estate platform, your information may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses
• Adequacy decisions where applicable
• Binding corporate rules

By using our services, you consent to the transfer of your information to these countries.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our platform
• Sending email notifications to registered users
• Updating the "Last Updated" date
• Requiring re-acceptance for significant changes

Continued use of our services after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: